FAQ

FAQ's about the Removal Process

Are you planning to use a removal service soon? Check out some of these FAQs for some handy tips ahead of your move.

I'm thinking about moving, why should I use Herbert Davis, a BAR member?

All BAR members meet stringent criteria and are regularly inspected to ensure that our staff, vehicles, premises and facilities meet the required standards set out in the Code of Practice. You can be confident that Herbert Davis will be properly and professionally equipped to carry out your move, whether domestic, commercial or international. We've been doing removals since 1919, so you'll be safe in our hands.

UK residential moving- When is the best time to contact Herbert Davis?

Contact us up to one month before you hope to move even if you don’t know exactly when the big day will be. We will tell you exactly what we offer and the areas you need to think about. This way you can plan your time and concentrate on the essentials.

Overseas residential moving- Are there any restrictions on what I can take abroad?

Yes. Some items in your home might not be permitted in the country you’re moving to; Herbert Davis, your overseas mover, will know the rules & regulations and will help you decide what to take and what to leave behind.

Overseas residential moving- How will my goods be transported?

We will discuss with you the best and most economical method of shipment - sea, air, road, or perhaps a combination of all three. Taking everything into account, we then tell you how much it will all cost and give you an estimate of the expected time of arrival at your new home.

Overseas residential moving- What happens to my goods when they arrive at my destination?

Herbert Davis will appoint a Destination Partner to look after your goods when they arrive. They will organise customs clearance and delivery to your new home. We will also arrange temporary storage in Gloucester if required. The Destination Partner is a real international moving company that works alongside us regularly on shipments both to and from the UK. Trust them: they are familiar with the local regulations, conditions and culture.

Commercial moving- recommended advanced preparation

Before you start, be certain what has to go, what needs storage or what needs to be scrapped. A thorough evaluation of furniture and equipment is helpful to both parties. Produce a written statement, which can be referred to by both parties.

Commercial moving- Key information

It is essential that factors affecting freedom of movement are known to us. You should provide us with full details of lifts, parking facilities/restrictions and any limitation on hours of operation at both origin and destination.

Commercial moving- Timing issues to consider

Agree a timetable and programme within your own company and then commit it to writing, supplying a copy to ourselves. Bear in mind that summer and weekends are peak periods in the moving industry - you will save a lot of money by planning your timetable carefully. Give as much notice as possible, as both sides need time for planning.

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